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4th Annual Optimising the International Spare Parts Management in the Manufacturing Industry

Industrializing after sales and spare parts business for more revenue and profits, value-oriented pricing, pro-active service and parts selling, excellent spare parts logistics and implementing service-specific KPIs

20. - 21. Jan 2015
Regent Hotel Berlin, Germany

Conference Workshop

Workshop Title: After Sakes Service: simple and robust inventory solutions
Forecasting is the basis for all planning and control activities in the aftermarket. It is the key to success in that industry. The MasterClass will qualify the participants to understnad the key issues as well as use state-of-the-art forecasting methods.
Workshop Moderator: Aris A. Syntetos
Company: Chaired Professor in Operational Research and Operations Management, Cardiff Business School, Cardiff University

Why You Should Attend

4th Annual Optimising the International Spare Parts Management in the Manufacturing Industry

The importance of service as a key differentiator in spare parts management is becoming increasingly important. Companies that have recognized this potential benefit from a significant increase in sales in the aftermarket business and at times generate more revenue with After-Sales than with new business. Nevertheless, the spare parts business remains challenging.

The ever increasing number of spare parts for current and old models and high buffer stocks due to time-critical deliveries are challenges for spare parts professionals. Sophisticated forecasting and planning is needed remain successful in today’s competitive environment. A global fast and reliable spare parts supply plays an important role for successful after sales service in the manufacturing industries. The key success factor is the current delivery capability - from the availability of parts, to a complete and timely delivery, to avoiding extremely costly down-times and to guarantee high parts availability. For many customers, the performance in this area is a precondition for new business.

This marcusevans forum on the 20th  and 21st  January, 2015 in Berlin, Germany, will bring together high level spare parts, aftermarket, after service, spare parts logistics, etc from different companies to explore insights and share experiences on the latest and ongoing challenges in aftermarket and spare parts business. Global companies like Heidelberger Druckmaschinen, Hella, Outotec, DISA Industries, Alfa Laval, Siemens Rail System Division, MS Motorservice, DEUTZ, among others will to present case studies on efficient aftermarket processes, skills, tools and techniques that help them work efficiently in a complex and dynamic global business.

Interact with your peers during our “Knowledge Factories”. These semi-structured roundtables offer the participant of this conference a platform to get informed, exchange ideas and discuss selected aspects of the conference topics in a small group. Our new “SpeedNet” idea offers you an excellent opportunity to speak directly and network effectively with your peers.

Key Topics

  • Value-oriented pricing as a key lever for enhancing revenue potential and improving profitability in service and parts business
  • Managing market and parts complexity in automotive Aftermarket
  • Building innovative online systems for spare parts sales
  • Parts forecasting methods and IT-solutions for improved service parts planning
  • Increasing productivity with the help of standardized processes and usage of a group work system based on the example of an aftermarket trading company

  • Why Choose marcus evans?

    marcus evans specialises in the research and development of strategic events for senior business executives. From our international network of 63 offices, marcus evans produces over 1000 event days a year on strategic issues in corporate finance, telecommunications, technology, health, transportation, capital markets, human resources and business improvement.

    Above all, marcus evans provides clients with business information and knowledge which enables them to sustain a valuable competitive advantage and makes a positive contribution to their success.

    Event Sponsors
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    Practical Insights From

    Peter Rudzio
    Member of the Board / Head of Logistics Management
    CLAAS Service & Parts GmbH

    Knud Midtgaard
    Vice President Operations
    Alfa Laval

    Claus Stepputat
    Director Original Equipment Services Sales
    Hella KGaA Hueck & Co

    Robert Stevens
    Global Product Line Director for Service
    Delphi Automotive PLC

    Jürgen Nowack
    Vice President Logistics
    MS Motorservice International GmbH

    Rory Moore
    Aftermarket Business Process Manager
    Bosch Rexroth

    Claus Stepputat
    Director Original Equipement Services Sales After Market Division
    Hella KGaA Hueck & Co.

    Click Here For Full Agenda

    Voice of Our Customers
    • "Well organized with useful information during the conference for daily life in the spare part business." TTS Marine
    • "A very interesting event with great content and possibilities to build network." Scania
    • "Valuable!" Volvo Penta
    • "Interesting participants and well organized." Thyssen Krupp
    • "Great point of networking, connecting to people same ideas in mind!" Wärtsilä
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    Event Contact

    For all enquiries regarding speaking, sponsoring and attending this conference contact:

    Daniel Schuster

    PO Box 24797
    CY-1304 Nicosia

    +357 22 849 308
    Fax: +357 22 859 307